Refund Policy

We want to ensure your satisfaction with every purchase from www.lavizgadgets.com. Please read our refund policy carefully to understand the conditions under which refunds are possible.

Eligibility for Refund

We will only issue a refund if:

• The product is physically damaged upon receipt.
• The wrong product is sent to you.

How to Initiate a Refund

To initiate a refund, please follow these steps:

1. Contact Us: Send an email to our customer service at [email protected] or Send us a message in Instagram at @Laviz_Gadgets within 1 day of receiving the product. Include your order number, a description of the issue, and clear photos of the damaged product or the wrong item received.
2. Review Process: Our team will review your request and assess the eligibility for a refund based on the provided information. We may request additional details if needed.
3. Refund Confirmation: If your refund request is approved, we will send you a confirmation email, and the refund will be processed through the original payment method.

Conditions for Refund

• Refunds are only applicable for eligible cases of physical damage or incorrect product shipment.
• Products must be returned in their original packaging with all accessories included.

Non-Refundable Items

We do not offer refunds for the following:

• Change of mind or buyer's remorse.
• Products damaged due to misuse or improper handling.

Shipping Costs

Return shipping costs for eligible refund cases will be covered by www.lavizgadgets.com.

Contact Us

If you have any questions or concerns about our refund policy, please contact our customer service at [email protected].

By making a purchase on www.lavizgadgets.com, you agree to the terms outlined in this refund policy.

Last Updated: 05/12/2023